Our Process: Commercial Audio Video Services
As new technologies emerge, our Southern California team undergoes continuous training to stay at the forefront of innovation. With our broad expertise, from control system programming to audio installations, we deliver fully customized solutions to meet your specific needs.
Consultation
Designing the perfect technology system starts with understanding your business. Every project begins with an in-depth needs analysis, where we ask detailed questions to identify your goals and performance expectations. From there, we recommend the products and solutions that best align with your business needs. We often conduct room-by-room walk-throughs, gaining insight into how each space is used and identifying opportunities to enhance comfort and efficiency with smart technology.
Design & Engineering
Once project specifications are approved by your team, we translate them into a detailed plan that ensures every capability and function meets your expectations. This stage includes outlining hardware models, pricing, and labor requirements for the entire job. Using advanced Computer-Aided Design (CAD) technology, our engineering team creates comprehensive project drawings to guide technicians and trade partners. These detailed plans include low-voltage wiring layouts, lighting load grouping, engineering schematics, rack elevations, and keypad specifications, eliminating any gaps or miscommunication.
System Documentation
Our thorough documentation process serves as a critical guide for our technicians, guaranteeing that the final system delivers all the functions you need and on time. Our AV system documentation and programming includes detailed low-voltage wiring requirements, device locations in each room, power specifications, rack elevations, and schematic-level engineering. We share this comprehensive documentation with you and any property managers, architects, or designers involved in the project for complete collaboration and clarity.
Project Management
None of this is possible without proactive coordination and oversight. Our dedicated project managers ensure design plans are adhered to, protocols are followed, and any changes or new work orders are reflected in updated as-built documentation. With multiple teams often working on security, AV, and lighting systems, having a single point of leadership is essential. Our project managers oversee and collaborate with technicians, contractors, and subcontractors to deliver a timely project completion.
Implementation
Once engineering plans are finalized, the COA team begins the installation process. This starts with laying conduit, low-voltage wiring, and hardware enclosures, followed by installing equipment such as video displays, wall keypads, and hi-fi speakers according to the approved design. With certifications across a wide range of manufacturers, our technicians understand the specific installation requirements for every component. When installing custom AV solutions for large facilities, it’s imperative we stick diligently to the original plans while quickly adapting to any new discoveries.
Programming
Programming is the final step in creating a unified platform that integrates your lighting, audio, video, security, and more. Our expert programmers craft reliable configurations that act as the bridge connecting all your systems. Whether you’re using touch screens, keypads, remotes, or smart devices, we design an effortless control experience tailored to your project’s unique capabilities. With precision and expertise, we create a system that operates smoothly and intuitively, delivering the performance you expect.
Commissioning
COA Associates is proud to embrace commissioning services as part of our AV consultation and project management. We’ll help you achieve desired certifications such as LEED and ASHRAE while verifying that all systems—including lighting, automation, security, sensors, and AV components—are fully integrated and functioning as intended. While primarily designed for new construction, we also provide retro-commissioning and recommissioning options to optimize existing facilities during upgrades.
Performance Calibration
Unlock the full potential of your new AV equipment with expert calibration. Using advanced microphones and precision measuring tools, we fine-tune your speaker setup and layout to achieve optimal sound imaging, an accurate soundstage, and richer bass response. Our certified technicians also enhance video performance by adjusting balance, contrast, and sharpness to suit your room’s layout and your specific needs. The result is a perfectly calibrated system that delivers exceptional audio and visual quality for any application.
Maintenance & Support
Over time, all systems experience wear and tear, so we offer regular fine-tuning to ensure they continue meeting your performance and functionality standards. Our tailored service plans include 24/7 remote system management, technical support, priority response times, and annual on-site reviews. We’ll also check for firmware and software updates as they emerge, protecting your technologies from cyber threats and improving performance. As your trusted technology advisor, we’ll keep you informed about new advancements that could enhance your system’s performance and capabilities.
Renovation & Remodeling
Moved into a new building or looking to update your existing space? Upgrade your business with smart technology solutions designed for renovation and remodeling projects. These innovative systems allow you to enhance your existing infrastructure without the need for major construction or wall modifications. We’ll integrate wireless shading, lighting, and audio-video solutions to elevate your daily activities with minimal disruption. Our team is trained to address the unique challenges of retrofit installations, crafting systems that seamlessly blend with your current decor and technology based on a thorough needs analysis.
